Custom AI Chatbots and Virtual Assistants

Empower your teams and customers with personalized assistance, gain valuable insights into user intent, and automate routine workflows

Revolutionize your Business with Intelligent Assistants

24/7 Customer Care & Support

24/7 Customer Care & Support

We build AI-powered chatbots and Virtual Assistants that provide instant, around-the-clock support—handling routine questions and assisting users with tasks to ensure timely, efficient service.

Lean Operations & Lower Costs

Lean Operations & Lower Costs

Handle a wide range of tasks—from processing simple transactions to performing insightful analyses based on live data— enhancing your employees’ decision-making capabilities.

Personalized Engagement & Customer Retention

Personalized Engagement & Customer Retention

Enhance the customer journey with personalized suggestions, proactive assistance, and offer incentives based on user activity, creating an intuitive, solution-oriented environment along the way.

Data-Driven Insights & Enhanced Privacy

Data-Driven Insights & Enhanced Privacy

Refine your business offerings and engagement strategies with VAs that gather data on customer preferences, behavior, and feedback to identify patterns and recurring issues, while keeping customer data protected.

Conversational AI Development Process

Our expertise guarantees intelligent, impactful interactions that resonate with customers and build lasting trust

1. Requirement Gathering

We work with you to set your virtual assistant’s goals for real-time support and efficient issue resolution.

By focusing on key objectives and identifying essential use cases, we make sure that the solution aligns with your business needs.

To measure impact, we define success metrics that track engagement, retention, and satisfaction, ensuring that every interaction adds value and addresses users’ pain points effectively.

2. Model Selection

We choose from state-of-the-art technologies, customizing each workflow to address your specific requirements.

Chatbots deliver swift, intuitive responses for everyday inquiries, while virtual assistants gain nuanced context understanding, empowering them to handle complex tasks.

VAs can streamline customer account management, provide personalized follow-ups, or support employees with menial tasks and daily operations.

By enhancing both customer experience and operational efficiency, they make up an invaluable tool for your business.

3. Fine-Tuning and Personalization

We customize each chatbot and VA to reflect your brand’s unique tone and response style, ensuring interactions feel authentic and aligned with your identity.

Retrieval-Augmented Generation (RAG) ensures responses are informative and brand-compliant.

By adapting assistants’ functionality to fit your specific business tasks and profile, we foster a personalized interaction.

Core functionalities are integrated to enhance user experience and support your operational needs.

4. Deployment and Testing

Our team deploys your AI assistant across preferred platforms, ensuring multi-channel functionality that reaches users wherever they are.

By focusing on security and compliance throughout the deployment process, we protect user data and maintain trust.

We conduct thorough testing for speed, consistency, and functionality, confirming that each interaction feels effortless and effective.

5. Post-Launch Support

We offer ongoing support after launch, making improvements by incorporating user feedback to keep the assistants relevant and adaptive.

Performance is monitored closely, adding feature enhancements that evolve with your business and expectations.

This continuous refinement sustains engagement and ensures the solution grows alongside your users’ needs, maximizing long-term value.

Reimagine Productivity with AI Assistants

Interested to find out how VAs can add value to your business operations?

Building Your VA Together

AI Assistants in Action

Lead Qualification

Lead Qualification

By gathering essential details from website visitors, VAs qualify prospects and channel high-value opportunities to sales teams. They can also follow up with leads through personalized messages and reminders, boosting conversions and driving revenue growth.

HR Support

HR Support

Virtual assistants can simplify the work of HR personnel by providing guidance to new hires, answering questions on policies, benefits, and procedures, ensuring a smoother employee experience and reducing the administrative workload for HR teams.

IT Support

IT Support

VAs can assist with basic IT troubleshooting, handling issues like password resets and software assistance, minimizing downtime, and providing valuable, actionable insights into recurring problems, thereby enhancing overall IT team efficiency and user satisfaction.

Customer Support

Customer Support

Chatbots manage routine queries and provide instant information, while VAs tackle recurrent customer requests like order updates, billing inquiries, appointment scheduling, enabling customer service teams to save time and elevate service quality.

Marketing Automation

Marketing Automation

VAs automate routine marketing tasks such as email campaign setups, social media postings, and lead tracking, which allows marketing teams to focus on strategy and content creation, optimizing outreach and engagement efforts.

Data Collection and Analysis

Data Collection and Analysis

VAs can help collect feedback through surveys, track interaction data, and provide analytics on customer satisfaction and preferences, enabling businesses to refine products, services, and engagement strategies effectively.

Minimize expenses with next-generation tech solutions

Let us help you optimize your business processes with smart AI solutions

Transforming Your Operations – The Power of Chatbots and VAs

AI resolutions for operational bottlenecks

Intelligent Outreach

Our Virtual Assistants use advanced data analysis to proactively engage with users, offering timely reminders and suggestions. They help anticipate needs, from alerting about critical deadlines to providing information on operational inefficiencies, enhancing overall organizational responsiveness.

Available Anytime

Chatbots and Virtual Assistants are available around the clock, on any platform your customers use—whether it’s your website, mobile application, or social media. Plus, with multilingual support, you can serve customers in their preferred language, anytime they need help.

Task Handling

We create Conversational AI that offers a broad spectrum of capabilities, from managing routine tasks to interpreting complex raw data. Beyond automation, VAs deliver meaningful, context-aware interactions through personalized recommendations and instant, customized solutions to user inquiries.

Conversational Precision

With the ability to understand users’ queries, remember past conversations, and provide customized responses, our chatbots create natural and intuitive interactions that mimic the assistance of a knowledgeable and reliable customer service team member.

Secure Payments and Integration

VAs integrate with CRMs, inventory systems, or accounting platforms to ensure cohesive functionality. With advanced encryption and compliance, they securely process payments, verify transactions, and handle refunds, minimizing errors and ensuring fast, secure financial interactions.

Content Management

Easily update website content, manage FAQs, and organize resources like user guides, documentation, and training materials with the help of chatbots and virtual assistants—ensuring accurate, up-to-date information is always available for your customers and employees.

Our Tech Stack for VAs & Chatbots

How Can You Benefit from Our Data Science Expertise?

finance
e-commerce
cybersecurity
education
Healthcare
entertainment

Why Bevian?

Experience, innovation and reliability designed to elevate your business with AI

Expertise in Action

Expertise in Action

Our team actively participates in conferences and workshops, staying at the forefront of AI advancements to ensure solutions are grounded in the most current methodologies and practices.

Exceptional Talent Pool

Exceptional Talent Pool

Our highly skilled professionals bring unmatched expertise, continuously refining their knowledge to deliver innovative, high-quality solutions powered by the latest industry insights.

Future-Ready Solutions

Future-Ready Solutions

Using state-of-the-art technologies and most current advancements, we design virtual assistants that address today’s needs while preparing your business for future challenges, keeping you ahead of the competition.

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